Frequently Asked Questions (FAQ)

Pedilax Frequently Asked Questions

1. What is Pedilax?
   Pedilax offers innovative foot health solutions, including our popular EMS foot massager, designed to relieve foot pain, improve circulation, and promote relaxation.
2. How does the EMS foot massager work?
   The EMS (Electrical Muscle Stimulation) technology uses electrical impulses to stimulate muscle contractions, improving blood flow, reducing inflammation, and relieving foot and leg pain.
3. Is the EMS foot massager safe?
   Yes, EMS technology is safe and widely used for physical therapy and rehabilitation. However, it’s recommended to consult a doctor if you have a pacemaker or other health concerns.
4. How long should I use the EMS foot massager?
   Each session lasts 15 minutes. We recommend using it 1-2 times per day for best results.
5. Do you offer free shipping?
   Yes! We offer free worldwide shipping on all orders.
6. Can I return or exchange my purchase?
   We offer a hassle-free 30-day return policy. If you're not satisfied, contact our support team for assistance.
7. How long does shipping take?
   Delivery typically takes 7-21 business days, depending on your location.
8. How do I track my order?
   Once your order is shipped, you'll receive a confirmation email with tracking information.
9. What payment methods do you accept?
   We accept all major credit cards and PayPal.
10. How can I contact customer service?
    For any inquiries, feel free to email us at support@pedilax.store. We're happy to assist!